Effective Negotiation

Negotiation plays a vital part in the running of any successful business, department or life!

Ideal candidates for the day will be new negotiators or others who wish to grain or update their skills in influencing / negotiation.

It will increase the skills of managers, sales personnel or team members and will reduce inter departmental conflicts and make for a more effective organisation and individual.

The workshop is highly practical and participants are encouraged to bring real examples of negotiating situations they are facing from which they will develop a toolkit kit of responses to use back at their workplace.

There will be considerable focus on both getting the result required as well as ensuring that both sides will be prepared to negotiate in a spirit of friendly competition in future.

Course Objectives

Delegates will have established their current level of skill and used this to target areas of future development.

They will have the knowledge of when to push for more and when to walk away.

They will have practised negotiation through role-playing in a supportive environment and have developed their confidence to select appropriate strategies for successful negotiation.

Outline of Workshop

	What negotiation is and when to use it
	The physcology of negotiation
	Negotiation strategies
	Structure of negations
	What is winning?

Negotiation sessions should...

	Be successful
	Be planned
	Have clear minimum and maximum breakpoints
	Be hard work but pleasant
	Avoid emotion

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